Student Resources

Students should access these resources prior to the commencement of their first aid course. Should you have any questions don’t hesitate to contact us.

Important Information for all Students

All students enrolling in nationally recognised training in Australia need to obtain a Unique Student Identifier (USI).

A USI is an exclusive 10 digit number consisting of letters and numbers that will be used to link a student’s account to all of their training records.

Obtaining a USI is FREE and easy to set up, however it is mandatory under current government legislation. Without it, a training organisation cannot issue certificates to students.

To create your own USI or read more about it to, go to:


Please read below to look at our frequently asked questions.

Comfortable, casual clothing is recommended in order to perform practical components of the training activities such as bending, kneeling and lying on the floor.

St John will do everything possible to meet individual needs. Please advise us of your requirements when you book your course by emailing

You will need to bring  some form of identification (photo ID). Please also bring your lunch, as this is not provided. Coffee machine, tea, hot chocolate, water, fridge and microwave are available on site. There are some venues that are within walking distance of the training centre.

Yes. First Aid qualifications that have been issued by a Registered Training Organisation will be recognised. The qualification must be sighted by the St John consultant on enrolment or by the trainer, prior to commencing the course.

A Statement of Attainment will be issued within 30 calendar days following successful completion of the assessment of the course.

No, as long as you are able to demonstrate competency during the assessment, anyone can enrol in a recertification course.

If you are assessed as ‘Not Yet Competent’  (NYC), the trainer will give you feedback and you will be allowed a reasonable number of attempts to be deemed ‘Competent’. If you are assessed NYC after these additional attempts, you will need to repeat the course or subject, at your own expense if you wish to gain competency.

Have a different question?

Please email, or call our customer service team on 02 6282 4399. Alternatively, you can review our Terms and Conditions for information on pricing, course cancellations, etc.

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